I reached out to Dailey & Sons Heating & Cooling when my home's AC stopped working. I initially thought it was a blown fuse, but it turned out that one of the kids had accidentally flipped the emergency switch, and none of us had noticed it.
Even though the technician mentioned that he wouldn't be able to come out until Monday, he went above and beyond to assist me over the phone. He asked me several questions to better understand the situation and immediately identified that our switch was turned off. He kindly instructed me to make sure the switch was on, saving us from enduring the sweltering heat.
What impressed me the most was his genuine kindness and willingness to help. Despite already knowing the issue, he didn't withhold that information just to make a quick buck. He genuinely cared about resolving our problem. Just an absolute great guy.
I cannot express enough how grateful my family and I are for his exceptional service on this scorching 85° day. Thank you, sir, for your prompt assistance, your kindness, and for going the extra mile to help us out. It's professionals like you who make a significant difference in people's lives. Dailey & Sons Heating & Cooling truly deserves all the accolades for having such a remarkable technician on their team.
Karrey Cyrus
I reached out to Dailey & Sons Heating & Cooling when my home's AC stopped working. I initially thought it was a blown fuse, but it turned out that one of the kids had accidentally flipped the emergency switch, and none of us had noticed it.
Even though the technician mentioned that he wouldn't be able to come out until Monday, he went above and beyond to assist me over the phone. He asked me several questions to better understand the situation and immediately identified that our switch was turned off. He kindly instructed me to make sure the switch was on, saving us from enduring the sweltering heat.
What impressed me the most was his genuine kindness and willingness to help. Despite already knowing the issue, he didn't withhold that information just to make a quick buck. He genuinely cared about resolving our problem. Just an absolute great guy.
I cannot express enough how grateful my family and I are for his exceptional service on this scorching 85° day. Thank you, sir, for your prompt assistance, your kindness, and for going the extra mile to help us out. It's professionals like you who make a significant difference in people's lives. Dailey & Sons Heating & Cooling truly deserves all the accolades for having such a remarkable technician on their team.
Karrey Cyrus
I reached out to Dailey & Sons Heating & Cooling when my home's AC stopped working. I initially thought it was a blown fuse, but it turned out that one of the kids had accidentally flipped the emergency switch, and none of us had noticed it.
Even though the technician mentioned that he wouldn't be able to come out until Monday, he went above and beyond to assist me over the phone. He asked me several questions to better understand the situation and immediately identified that our switch was turned off. He kindly instructed me to make sure the switch was on, saving us from enduring the sweltering heat.
What impressed me the most was his genuine kindness and willingness to help. Despite already knowing the issue, he didn't withhold that information just to make a quick buck. He genuinely cared about resolving our problem. Just an absolute great guy.
I cannot express enough how grateful my family and I are for his exceptional service on this scorching 85° day. Thank you, sir, for your prompt assistance, your kindness, and for going the extra mile to help us out. It's professionals like you who make a significant difference in people's lives. Dailey & Sons Heating & Cooling truly deserves all the accolades for having such a remarkable technician on their team.
Karrey Cyrus